Frequently Asked Questions
Ordering and Payment
Simply browse our collection, add your favorite items to your cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
We accept credit/debit cards, net banking, UPI, Paytm, and other major digital wallets.
Yes, your security is our priority. We use secure payment gateways to ensure that your data is fully protected.
Shipping and Delivery
Typically, delivery takes 4-7 working days depending on your location. You’ll receive a tracking number once your order has been dispatched.
Absolutely. Once your order is dispatched, we’ll send you a tracking link via email or SMS.
Yes, we offer free shipping on orders above ₹999. For orders below this amount, a nominal shipping fee applies.
Returns and Exchanges
If you’re not satisfied with your purchase, you can request a return or exchange within 7 days from the date of delivery. The item must be unused and in its original packaging.
To initiate a return, please contact our customer support at contact@pearlblyss.com with your order number and details.
We offer both refund and exchange options depending on your preference. Refunds are processed within 5-7 working days after receiving the returned product.